Terms of service

Last Updated: July 18, 2026

Welcome to pokestore. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products and Availability

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing or product information errors.

  • Update product information at any time.

  • Modify or discontinue products without prior notice.

  • Refuse or cancel orders due to pricing errors, inventory shortages, suspected fraud, or legal requirements.

3. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the selected payment method.

  • Your order is subject to acceptance and product availability.

We reserve the right to refuse or cancel any order at our sole discretion.

4. Pricing and Payment

All prices displayed on our website are shown in the applicable currency indicated at checkout.

Payment must be successfully authorized before an order is processed or shipped.

5. Shipping

Orders are processed and shipped in accordance with our Shipping Policy.

Delivery times are estimates only and are not guaranteed.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Items must meet the eligibility requirements described in that policy before a refund or exchange can be approved.

7. Intellectual Property

All website content, including text, graphics, logos, icons, images, product descriptions, designs, and software, is owned by or licensed to pokestore and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, or used commercially without prior written permission.

8. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Interfere with the operation or security of the website.

  • Upload malicious software or harmful code.

  • Violate any applicable laws or regulations while using our website.

9. Limitation of Liability

To the fullest extent permitted by applicable law, pokestore shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or products purchased through it.

10. Disclaimer of Warranties

The website and all products are provided on an "as available" and "as is" basis, except where warranties are required under applicable law.

We make no express or implied warranties regarding uninterrupted website availability or error-free operation.

11. Third-Party Links

Our website may contain links to third-party websites.

pokestore is not responsible for the content, security, or privacy practices of those websites.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on our website. Continued use of the website constitutes acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed by the applicable laws of the jurisdiction in which pokestore operates, without regard to conflict of law principles.

15. Trademark Notice

Pokémon and all related names, characters, logos, artwork, images, and trademarks are the property of Nintendo, Creatures Inc., GAME FREAK inc., and The Pokémon Company.

pokestore is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially associated with Nintendo, The Pokémon Company, Creatures Inc., or GAME FREAK inc.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

pokestore

Email: contact@pokestore.shop

Phone: +1 (479) 345-1674

Address:
34 Sandyhill Rd
FULMER, SL3 0XP