Privacy policy

Last Updated: July 18, 2026

At pokestore, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through third-party payment providers)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on our website
Referring website
Date and time of access

This information helps us improve our website and services.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Respond to inquiries

If you subscribe to our marketing communications, we may also send promotional emails. You may unsubscribe at any time using the link included in our emails.

3. Payment Security

Payments are processed through secure third-party payment providers.

We do not store your complete credit or debit card information on our servers.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted third parties, including:

Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Government authorities when required by law

These service providers are authorized to use your information only as necessary to perform services on our behalf.

5. Cookies

Our website may use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website performance
Enhance your shopping experience

You may manage or disable cookies through your browser settings, although doing so may affect certain website features.

6. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Process orders
Comply with legal obligations
Resolve disputes
Enforce our agreements

When no longer required, personal information is securely deleted or anonymized where appropriate.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict or object to certain processing
Request a copy of your personal data
Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the information below.

9. Children's Privacy

Our website is not directed toward children under the age required by applicable law to provide valid consent for data processing.

We do not knowingly collect personal information from children.

10. International Data Transfers

If your personal information is transferred to another country, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions become effective immediately upon publication on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

pokestore

Email: contact@pokestore.shop

Phone: +1 (479) 345-1674

Address:
34 Sandyhill Rd
FULMER, SL3 0XP